Quality Management

MIRACLE INTERNATIONAL TRADING & CONTRACTING has developed and implemented a Quality Management System to document the company’s best business practices, better satisfy the requirements and expectations of its customers and to improve the overall management of the company. The Quality Management System of MIRACLE INTERNATIONAL TRADING & CONTRACTING meets the requirements of the international standard ISO 9001:2008. This system addresses the design, development, production, installation, and servicing of the company’s products.

This manual describes the Quality Management System, delineates authorities, inter relationships and responsibilities of the personnel responsible for performing within the system. The manual also provides procedures or references for all activities comprising the Quality Management System to ensure compliance to the necessary requirements of the standard.

The quality control manual is used internally to guide the company’s employees through the various requirements of the ISO standard that must be met and maintained to ensure customer satisfaction, continuous improvement and provide the necessary instructions that create an empowered work force. And is used externally to introduce our Quality Management System to our customers and other external organizations or individuals. The manual is used to familiarize them with the controls that have been implemented and to assure them that the integrity of the Quality Management System is maintained and focused on customer satisfaction and continuous improvement.

Health & Safety Management

The long-term business success of Miracle International Trading & Contracting depends on our ability to innovate and continually improve the quality of services we offer to customers while maintaining a safe and conducive work environment and protecting our people, our core assets. Emphasis must be placed on ensuring human health, operational safety, environmental protection, quality enhancement, and community goodwill. This commitment is in the best interests of our customers, our employees and contractors, our stockholders, and the communities in which we live and work. It is our Commitment to ensure the health and safety of all employees and any other business partners who may be directly affected by the activities of the Company.

  1. Achieving compliance with legal requirements through good occupational health and safety performance.
  2. Providing adequate resources to implement this policy.
  3. Establishing and maintain a safe and healthy working environment.
  4. Ensuring that significant risks arising from work activities under our control areeliminated or adequately controlled.
  5. Developing and implementing appropriate occupational health and safety procedures, and safe working practices.
  6. Including the management of health and safety as a specific responsibility of managers at all levels.
  7. Ensuring this policy is understood and implemented throughout the organization.
  8. Involving employees in health and safety decisions through consultation and cooperation.
  9. Maintaining workplaces under our control in a condition that is safe and without risk tohealth.
  10. Regularly reviewing compliance with the policy and the management system that support it.
  11. Providing sufficient information, instruction, and supervision to enable all employees to avoid hazards and contribute to their own health and safety at work.
  12. Ensuring that employees receive appropriate training and are competent to carry out their designated responsibilities.